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Network Requirements for XALTER

XALTER relies on cloud services for authentication, multiplayer, content delivery, and device management. If your organization uses firewalls, SSL…

Network & Whitelisting Requirements

XALTER relies on cloud services for authentication, multiplayer, content delivery, and device management. If your organization uses firewalls, SSL inspection, or strict outbound rules, please ensure the following configurations are applied.

01. Bandwidth & Connection

Minimum and recommended speeds to ensure a seamless training experience.

📉 Minimum: 10 Mbps down / 2 Mbps up (per device)
🚀 Recommended: 25 Mbps down / 5 Mbps up (for multiplayer)
🔌 Type: Stable Wi-Fi (WPA2/3) or Wired Ethernet
02. Authentication (Auth0)
(required for customers using SSO Authentication only)

XALTER uses Auth0 for secure login and Single Sign-On (SSO).

https://xalter.us.auth0.com

SSL Note: If SSL Inspection is enabled, these domains should be exempted to prevent handshake failures.

03. Game Services (PlayFab)
(required for customers using SSO Authentication only)

Core back-end services for the Xalterverse.

Endpoint: https://83CC8.playfabapi.com
Static IP Ranges:
20.72.226.112/28 20.72.226.160/2840.125.115.192/28 40.125.116.112/2840.125.116.160/2840.125.117.0/28 40.125.117.16/2840.125.117.32/2820.120.132.208/2820.120.131.240/28 20.120.133.112/2820.120.129.32/2820.120.129.240/2820.120.129.96/28 20.120.130.208/2820.120.131.0/2820.120.129.160/2820.120.128.144/28 20.120.133.64/2820.120.132.32/2820.51.84.128/2820.51.84.160/28 20.51.84.176/2820.51.84.240/2820.51.85.32/2820.51.85.64/28 20.51.85.128/2820.51.85.176/2820.252.116.240/2820.252.117.240/28 20.252.118.0/2820.252.118.48/2820.252.118.64/2820.252.118.208/28 20.252.119.16/2820.252.119.48/2820.252.119.96/2820.252.119.176/28 20.252.119.192/2820.252.119.240/2852.250.84.16/2852.250.87.96/28 52.250.87.160/2852.250.87.192/2834.213.208.1634.216.170.167 52.13.201.178
04. Multiplayer & Content Delivery
Photon Fusion
  • Domain: *.photonindustries.io
  • Name Servers: ns.photonengine.io
  • Primary Port: 443 (TCP/UDP)
  • STUN/TURN: 3478-3480 (UDP)
Unity Cloud (CCD)
  • Endpoint:*.client-api.unity3dusercontent.com
  • Requirement: Ensure TCP 80/443 are open for outbound content downloads.
05. Device Management & VR Services

To manage headsets and receive system updates, the following must be allowed:

Mobile Device Management
  • ManageXR: *.managexr.com
  • Pico Business: *.picoxr.com
OTA & Updates
  • Status: Over-the-air (OTA) updates must be permitted for system stability.
  • Traffic: Standard HTTPS (TCP 443).
Quick Reference: Port & Protocol Summary

Web/API/Auth

Protocol: TCP
Ports: 80, 443
Requirement: Mandatory (Outbound)

Multiplayer/STUN

Protocol: UDP
Ports: 443, 3478-3480
Requirement: Mandatory

Device Management

Protocol: TCP
Ports: 443
Requirement: Mandatory (ManageXR/Pico)
07. Network Architecture Diagram
XALTER Network Architecture Diagram

Visual traffic flow between XALTER headsets and cloud infrastructure.