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IT / Admin Guide: PICO 4 Ultra Management

To ensure a seamless training experience, XALTER utilizes ManageXR—a dedicated Mobile Device Management (MDM) platform. This allows IT administrators to…

PICO 4 Ultra Management

To ensure a seamless training experience, XALTER utilizes ManageXR—a dedicated Mobile Device Management (MDM) platform. This allows IT administrators to remotely oversee and control every PICO 4 Ultra headset in the fleet from a single web-based dashboard.

01. Monitoring & Oversight

Real-time visibility into the health and status of your PICO 4 Ultra hardware.

📡 Device Status: See at a glance if a headset is online, offline, or currently syncing.
🔋 Battery Management: Monitor charge levels fleet-wide to ensure readiness for training.
📶 Connectivity: Track Wi-Fi signal strength and network status for each individual unit.
📍 Location Tracking: Verify the physical location of headsets based on their last known IP.
02. Managing the User Experience

Control exactly what the end-user sees the moment they put on the headset.

🏠 Custom Home Screen: Restrict users to a branded screen with only approved applications.
🔒 Kiosk Mode: Lock headsets into a single app for immediate startup (Default: OFF).
⚙️ Environment Settings: Remotely configure boundary, brightness, and volume settings.
03. Remote Updates & Deployment

Push critical updates and configurations without ever touching the physical hardware.

🚀 App Updates: Automatically push new XALTER training modules via the cloud.
🛠️ Firmware Control: Schedule or delay PICO system updates to ensure software compatibility.
🔑 Wi-Fi Profiles: Remotely update network credentials for automatic connectivity at new sites.
04. Administrative Access & Roles

Manage team permissions and secure the in-headset troubleshooting environment.

👥 Adding Admins: Invite new administrators via email through the Users section.
🛡️ Role-Based Access: Assign "Manager" or "Viewer" roles based on required control levels.
🔐 Admin PIN: Use a secure PIN to exit the locked environment for in-VR troubleshooting.

Support & Links

Access the ManageXR Web Console below:

Login to ManageXR