Setting Up Your Account with an Email Invite

How invited users accept their XALTER invitation, set a password, and sign in.

👥 AudienceStaff and individual users invited by email

⏱️ Estimated Time2–3 minutes

🎯 GoalAccept your invite, set a password, and sign in

01. What You'll Need

📧 The invite email From XALTER — the sender may appear as XALTER or dev API exalter .

⏳ A minuteTo choose a password.

02. Set Up Your Account

Step 1

Open the invite: Find the XALTER invitation email in your inbox.

Step 2

Accept: Select the Accept invite (or Set password) button in the email.

Step 3

Create your password: Choose a password and confirm it.

Step 4

Done: Your account is now active.

03. Sign In to XALTER

Step 1

Launch: Open the XALTER app on your headset (via ManageXR) or PC.

Step 2

Choose login: Select Registered User (email & password).

Step 3

Sign in: Enter the email address your invite was sent to, and your new password.

💡 Tip: Your username is the exact email address the invite was sent to.

04. Common Issues (Fast Fixes)

"I didn't get the invite"

Do this: Check your spam/junk folder and search for XALTER or exalter. Add the sender to your safe-senders list, then ask your administrator to resend.

"The link expired"

Do this: Invite links are time-limited. Ask your administrator (or XALTER) to send a fresh invite.

"Wrong email address"

Do this: Contact your administrator to reissue the invite to the correct address.

Need a hand?

If your invite still isn't working, submit a support ticket and we'll help.