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How to Request Additional Student IDs for Your School
For school administrators and teachers: how to add more student accounts as your program grows.
For school administrators and teachers: how to add more student accounts as your program grows.
👥 AudienceSchool administrators and teachers
⏱️ Estimated Time5 minutes
🎯 GoalAdd more student accounts for your school
01. When to Request Additional IDs
📈 More students than accounts You've run out of Student IDs.
🧑🏫 A new class or cohortYou're onboarding a new section or group.
02. What to Include in Your Request
🏫 School / org name
🔢 Number of IDsHow many additional students.
🧩 Class / cohort name If you group students.
📅 Needed-by date
03. How to Request
XALTER provisions accounts for you — there's no self-serve step on your side today. Send us your request and we'll take it from there.
04. What You'll Get Back
📄 A CSV of new Student IDs and PINsWe generate the accounts in bulk. Distribute them to your students and add them to your class list — XALTER doesn't store student names, so matching names to IDs is done on your side.
💡 Tip: Send the full number at once rather than one at a time — bulk requests are faster to fulfill.
05. What to Expect
⏱️ Turnaround: 1–2 business daysYou'll receive the new IDs and PINs ready to distribute.
Need a hand?
Planning a large rollout? Submit a support ticket and we'll help you scope it.